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What to do when your shipment arrives in Grand Cayman

Procedures you have to go through before receiving your shipment. You can decide to clear the shipment yourself or appoint a broker to do so on your behalf.

In case you decide to clear the cargo yourself, the process of clearing shipment is as follows:

  1. You are notified by the shipping company when the documents are ready for pickup (or if you prefer you can also call the office of the shipping company to enquire).
    Please note the Port Authority does not notify you about the arrival of your cargo.
  2. Pay the freight charges to the shipping company and collect your documentation.
  3. Pay the custom duty at the Customs Department Tel: (345) 949-4579. Also visit: www.customs.gov.ky
  4. Go to the Port Authority Billing Office on Portland Road to pay your port fees. Tel: (345) 949-2055.
  5. Your shipment is now ready for delivery.
    – If you have loose cargo, collect it from the Cargo Distribution Center (CDC) on Portland Road. Tel: (345) 914-3750.
    – For full container loads, contact a trucking company of your choice or contact the local shipping agent.

As per the Port Regulations (2020 Revision), all cargo left at the Port Authority in excess of 5 business days is subject to a storage fee.  Additionally, the Port Authority Law (1999) allows for any cargo left longer than 15 days to be declared abandoned and auctioned after a four week notification period.

Thank you for your interest; however there are no vacancies at present.
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